Perfect After-Sales Service System - Comprehensive support to optimize your experience.
Quick response and timely problem-solving are our commitments to address your concerns swiftly.
Our 24-hour online service provides continuous support, accessible via phone, WeChat, or email.
* We pledge a 72-hour response time to repair reports, organizing technician visits to meet your specific needs.
Professional Technical Team - Unparalleled expertise to empower your operations.
Our adept after-sales team offers swift diagnosis and resolution of equipment issues.
* Comprehensive services including installation, commissioning, training, maintenance, and repair to enhance proficiency and performance.
Sufficient Spare Parts - Ensuring uninterrupted operation and maintenance efficiency.
A fully stocked spare parts library guarantees timely replacements, reducing downtime.
* Collaborations with reputable suppliers assure quality and consistent spare part availability.
Regular Return Visits and Proactive Service - Commitment to ongoing excellence.
Customer files and regular visits help us address and resolve issues promptly, enhancing equipment longevity.
* Custom maintenance plans and reminders extend equipment service life in line with your unique needs.
Perfect Complaint Handling Mechanism - Dedicated to your satisfaction.
Multiple channels for complaints ensure you're heard, with prompt responses to achieve resolution.
* Our 24-hour commitment to resolving complaints ensures your satisfaction is our priority.