Perfect After-Sales Service System
Experience rapid response and timely problem-solving with our dedicated service team.
We offer 24-hour online service, accessible through phone, WeChat, email, and more.
* Our commitment: Respond within 72 hours to repair reports and arrange on-site technical support as needed.
Professional Technical Team, Providing All-Round Support
Our expert after-sales team swiftly diagnoses and resolves equipment issues with competence and care.
* Enjoy comprehensive services, from installation and operation training to maintenance and repairs, ensuring optimal equipment performance.
Sufficient Spare Parts to Ensure Maintenance Efficiency
Our extensive spare parts library guarantees prompt replacement, minimizing downtime.
* Collaborations with leading parts suppliers ensure top-quality, reliable spare parts are always available.
Regular Return Visits and Proactive Service
We maintain detailed customer files, conducting regular check-ins to promptly address any equipment issues.
* Benefit from maintenance reminders and tailored plans to prolong equipment lifespan.
Perfect Complaint Handling Mechanism
Our robust complaint system allows customers to voice concerns via phone, WeChat, or email.
* We pledge to address complaints within 24 hours, ensuring satisfaction with our resolution.