Q: What's the lead time for orders?
A: Our standard models are ready for expedited shipment within 15–30 days. For bespoke units, we meticulously craft them to meet your precise specifications within 30–45 days, ensuring they align perfectly with your unique requirements.
Q: Do you provide after-sales service overseas?
A: Indeed, we have established partnerships with strategically positioned service centers in key regions to provide seamless support and service worldwide, ensuring your needs are met wherever you are.
Q: Is it possible to request a customized bucket size for my specific needs?
A: Absolutely! We offer bespoke attachments specifically designed to meet your unique requirements, guaranteeing a perfect fit for your specific applications and needs.
Q: What documentation do you supply for exporting the product?
A: We provide a comprehensive export package, including all essential documents such as the Commercial Invoice, Packing List, Bill of Lading, Certificate of Conformity (COC), and more, ensuring a smooth export process.
Q: What is the procedure for placing an order?
A: Simply reach out to us via email or phone to request a quote. After review and satisfaction, confirm your order by sending us a Purchase Order (PO), and we'll handle the rest.