Q: What's the lead time for orders?
A: Our standard models are poised for dispatch within a swift 15–30 days, while our customized units, meticulously crafted to your exact specifications, require a thoughtful lead time of 30–45 days. This ensures a perfect harmony between your unique needs and our dedication to precision.
Q: Do you provide after-sales service overseas?
A: Yes, we proudly offer comprehensive after-sales support through our strategically located service centers across key international regions. This ensures that you receive prompt and efficient service, regardless of your global location. Our unwavering commitment to excellence means that any issue is addressed with swiftness and precision, enhancing your overall experience with our top-tier products.
Q: Can I request a customized bucket size?
A: Absolutely! We delight in offering bespoke attachments meticulously crafted to meet your specific needs, ensuring a flawless fit for all your operational requirements. Our customization options are thoughtfully designed to elevate your experience, providing innovative solutions that cater directly to your business demands.
Q: What documents do you provide for export?
A: We provide a meticulously comprehensive full export package, replete with all necessary documentation for seamless international transactions. This includes the Commercial Invoice, Packing List, Bill of Lading, COC, and any additional documents required, ensuring a smooth and streamlined export process.
Q: How do I place an order?
A: Placing an order with us is a simple and streamlined process. Begin by reaching out via email or phone to receive a detailed, tailored quote fitting your needs. Once you're ready to proceed, confirm your order with a Purchase Order (PO), and we will take care of the rest, ensuring a seamless and efficient order journey from initiation to completion.