Perfect After-Sales Service System
Experience unparalleled customer satisfaction with our rapid response and effective problem-solving approach.
Our 24-hour online service, accessible via phone, WeChat, or email, ensures you receive constant support and assistance.
* We guarantee a response within 72 hours for repair reports, arranging on-site technician services promptly as required.
Professional Technical Team Providing All-Round Support
Our skilled team swiftly diagnoses and resolves equipment issues with unmatched technical expertise.
* We offer a comprehensive suite of services, including installation, commissioning, training, maintenance, and repairs, for optimal equipment performance.
Sufficient Spare Parts to Ensure Maintenance Efficiency
Our well-stocked spare parts library ensures prompt replacement of faulty components, minimizing downtime.
* With long-term partnerships with trusted parts suppliers, we guarantee quality and a stable supply chain.
Regular Return Visits and Proactive Service
We maintain detailed customer records, conducting regular follow-ups to ensure optimal equipment use and address any issues swiftly.
* Personalized maintenance reminders and plans are provided to extend the lifespan of your equipment.
Perfect Complaint Handling Mechanism
Our efficient complaint handling system allows customers to contact us via phone, WeChat, or email for quick resolutions.
* We promise to address complaints within 24 hours, ensuring issues are resolved to your satisfaction.