Perfect After-Sales Service System
Quick response and timely problem-solving for customer satisfaction.
We provide 24-hour online service, accessible via phone, WeChat, or email, ensuring constant support.
* We pledge to respond within 72 hours of receiving a repair report, arranging for technicians to provide on-site service as needed.
Professional Technical Team Providing All-Round Support
Our experienced team quickly diagnoses and resolves equipment issues with technical expertise.
* We offer comprehensive services including installation, commissioning, operation training, maintenance, and repairs, ensuring optimal equipment use.
Sufficient Spare Parts to Ensure Maintenance Efficiency
We maintain a well-stocked spare parts library to promptly replace faulty components, reducing downtime.
* We have long-term partnerships with reputable parts suppliers, ensuring quality and stable supply.
Regular Return Visits and Proactive Service
We keep detailed customer files, conducting regular follow-ups to monitor equipment use and address issues promptly.
* We provide maintenance reminders and customized plans to extend equipment lifespan.
Perfect Complaint Handling Mechanism
Our robust complaint handling system allows customers to reach us via phone, WeChat, or email for swift resolution.
* We commit to responding within 24 hours of receiving a complaint, resolving issues to customer satisfaction.