Exemplary After-Sales Service System
Rapid response and efficient problem resolution guarantee customer satisfaction and peace of mind.
We offer round-the-clock online support via phone, WeChat, or email, ensuring uninterrupted assistance.
* We promise to address repair reports within 72 hours, organizing on-site technician services as required.
Expert Technical Team Delivering Comprehensive Support
Our seasoned professionals swiftly diagnose and address equipment issues with unmatched technical acumen.
* Comprehensive services cover installation, commissioning, user training, maintenance, and repairs, ensuring optimal use of your equipment.
Ample Spare Parts for Maintenance Efficiency
Our extensive spare parts inventory allows for immediate component replacement, minimizing downtime.
* Established partnerships with top-tier parts suppliers secure quality and consistency in supply.
Proactive Service and Regular Follow-Ups
We maintain meticulous customer records, conducting regular follow-ups to optimize equipment performance and promptly resolve issues.
* Maintenance reminders and customized plans are provided to enhance equipment longevity.
Robust Complaint Resolution Mechanism
Our efficient complaint handling system offers swift resolutions via phone, WeChat, or email.
* We pledge to address complaints within 24 hours, ensuring resolutions that satisfy our customers.