Comprehensive After-Sales Service System
We prioritize customer satisfaction with prompt responses and effective, solutions-focused problem-solving.
Our 24-hour online service is always available via call, WeChat, or email, providing continuous support when you need it.
* Our commitment: within 72 hours of receiving a repair report, skilled technicians are dispatched for on-site service as needed.
Expert Technical Team for Comprehensive Support
Our team of seasoned experts excels in diagnosing and resolving equipment issues with unparalleled technical expertise.
* From installation to repairs, we provide comprehensive services to enhance equipment performance and extend its lifespan.
Ample Spare Parts for Efficient Maintenance
Our extensive library of spare parts ensures quick replacement of defective components, minimizing downtime.
* We partner with reliable suppliers to secure top-quality parts, ensuring a consistent and dependable supply chain.
Proactive Follow-Up and Service
With detailed customer records, we offer regular follow-ups and efficiently address any issues that arise.
* Customized maintenance reminders and plans are crafted to extend your equipment's longevity.
Seamless Complaint Resolution
Our advanced complaint handling system facilitates swift communication via phone, WeChat, or email.
* Our promise: resolve all complaints within 24 hours to ensure complete customer satisfaction.