Perfect After-Sales Service System
Our dedicated team provides swift responses and solutions, ensuring customer satisfaction and peace of mind.
Benefit from our 24-hour online support, accessible through phone, WeChat, or email, offering constant assistance and guidance.
* Commit to excellence, we promise to address repair reports within 72 hours, deploying technicians for on-site service as necessary.
Professional Technical Team Providing All-Round Support
Our seasoned team excels in quick diagnoses and resolution of equipment issues, backed by profound technical knowledge.
* Avail comprehensive services including installation, commissioning, operation training, maintenance, and repairs for optimal equipment operation.
Sufficient Spare Parts to Ensure Maintenance Efficiency
Our extensive spare parts library ensures rapid replacement of faulty components, minimizing downtime and maximizing productivity.
* We partner with reputable parts suppliers to guarantee a steady, high-quality supply, ensuring reliability and efficiency.
Regular Return Visits and Proactive Service
We maintain meticulous customer records for regular follow-ups, ensuring your equipment operates at peak performance and addressing any issues promptly.
* Extend your equipment's lifespan with our maintenance reminders and tailored service plans, designed to keep operations running smoothly.
Perfect Complaint Handling Mechanism
Our efficient complaint handling system empowers customers to reach us through phone, WeChat, or email for prompt resolution of any issues.
* Dedicated to customer satisfaction, we pledge to respond to complaints within 24 hours, ensuring swift and satisfactory resolutions.