Q: What's the lead time for orders?
A: Our standard models are ready for swift dispatch within 15–30 days. For customized units, crafted to fulfill your unique specifications, the lead time is 30–45 days, ensuring they meet your precise needs.
Q: Do you provide after-sales service overseas?
A: Absolutely, we have established partnerships with strategically positioned service centers in key regions, guaranteeing smooth and comprehensive support and service on a global scale.
Q: Is it possible to request a customized bucket size for my specific needs?
A: Certainly! We specialize in creating bespoke attachments meticulously tailored to your specific requirements, ensuring they perfectly align with your unique applications and demands.
Q: What documentation do you supply for exporting the product?
A: We offer a comprehensive export package, including all necessary documents such as the Commercial Invoice, Packing List, Bill of Lading, Certificate of Conformity (COC), and more, to facilitate a smooth export process.
Q: What is the procedure for placing an order?
A: To place an order, simply reach out to us via email or phone to request a quote. Once satisfied, confirm your order by sending us a Purchase Order (PO) to initiate the process.