Comprehensive After-Sales Service System
Rapid response and efficient problem resolution ensure complete customer satisfaction.
Our 24-hour online service, accessible via phone, WeChat, or email, provides round-the-clock support.
* We promise a swift response within 72 hours of receiving a repair report, arranging on-site service by our expert technicians.
Expert Technical Team Offering Comprehensive Support
Our seasoned technicians swiftly diagnose and resolve equipment issues, leveraging their technical acumen.
* We deliver a full suite of services, including installation, commissioning, operation training, maintenance, and repairs, ensuring optimal equipment performance.
Ample Spare Parts for Maintenance Efficiency
Our extensive spare parts inventory ensures quick replacement of faulty components, minimizing downtime.
* We maintain long-term relationships with trusted parts suppliers, guaranteeing quality and consistency.
Proactive Service and Regular Follow-Ups
We maintain comprehensive customer records, conducting regular follow-ups to ensure optimal equipment usage and timely issue resolution.
* Our personalized maintenance reminders and plans help extend the lifespan of your equipment.
Effective Complaint Resolution Mechanism
Our robust complaint handling system allows swift issue resolution via phone, WeChat, or email.
* We pledge to respond within 24 hours of receiving a complaint, ensuring customer satisfaction through effective resolution.