Perfect After-Sales Service System - Your Satisfaction, Our Priority.
Experience swift responses and prompt problem-solving, ensuring your complete satisfaction.
Enjoy 24-hour online service via phone, WeChat, or email, providing constant support and peace of mind.
* We guarantee a response within 72 hours of receiving a repair request, arranging on-site technician support as necessary.
Professional Technical Team Providing All-Round Support - Expertise at Your Service.
Our seasoned team utilizes technical expertise to swiftly diagnose and resolve equipment issues.
* Benefit from comprehensive services, including installation, commissioning, training, and maintenance, ensuring optimal equipment performance.
Sufficient Spare Parts to Ensure Maintenance Efficiency - Prepared for Every Contingency.
Our well-stocked spare parts library ensures rapid replacement, minimizing downtime and maximizing efficiency.
* Partnering with reputable parts suppliers guarantees quality and consistent availability.
Regular Return Visits and Proactive Service - Commitment to Excellence.
We maintain detailed customer files, conducting regular follow-ups to ensure optimal equipment performance and timely issue resolution.
* Receive maintenance reminders and customized plans, prolonging the lifespan of your equipment.
Perfect Complaint Handling Mechanism - Your Concerns, Addressed Promptly.
Our comprehensive complaint handling system offers multiple contact options for swift resolution.
* We promise to respond within 24 hours of receiving a complaint, swiftly resolving issues to your satisfaction.