Q: What's the lead time for orders?
A: Our standard models are ready to ship within 15–30 days, while customized units require a lead time of 30–45 days to ensure precision tailoring to your unique specifications.
Q: Do you provide after-sales service overseas?
A: Yes, we proudly extend our robust after-sales support network to international shores through our partnered service centers, strategically positioned in key regions worldwide. This strategic placement ensures you receive seamless and efficient service, no matter your global location. Our unwavering commitment to excellence guarantees that any issue you encounter is addressed swiftly and efficiently, significantly enhancing your overall experience with our products.
Q: Can I request a customized bucket size?
A: Absolutely! We are delighted to offer bespoke attachments meticulously crafted to your specific requirements, ensuring a flawless fit for all your operational needs. Our customization options are thoughtfully designed to elevate your experience, delivering unique solutions that directly cater to your business demands and aspirations.
Q: What documents do you provide for export?
A: We provide a comprehensive and detailed full export package, encompassing all the necessary documentation for hassle-free international transactions. This package includes the vital Commercial Invoice, a detailed Packing List, the essential Bill of Lading, the COC, and any additional required documentation, ensuring a smooth, efficient, and worry-free export process tailored to your needs.
Q: How do I place an order?
A: Placing an order is a breeze with our straightforward process. Begin by reaching out to us via email or phone to receive a detailed, personalized quote crafted to meet your unique needs. Once you're ready to proceed, simply confirm your order with a Purchase Order (PO), and we will take it from there, ensuring a smooth, efficient, and seamless order process from initiation to completion.