Comprehensive After-Sales Service Excellence
Experience rapid response and effective solutions, ensuring your utmost satisfaction with timely support.
Our 24-hour online service commitment, reachable via phone, WeChat, or email, guarantees uninterrupted support whenever you need it.
* We promise a swift response within 72 hours of a repair report, arranging on-site technician services when necessary.
Expert Technical Team: Comprehensive Support
Our seasoned experts swiftly diagnose and resolve equipment issues, leveraging their technical acumen for your benefit.
* From installation and commissioning to training and maintenance, our all-encompassing services ensure optimal equipment performance.
Ample Spare Parts Inventory for Efficient Maintenance
A well-stocked spare parts library ensures prompt replacement of faulty components, minimizing downtime.
* Partnered with reputable suppliers, we guarantee high-quality parts and a steady supply chain.
Proactive Service with Regular Follow-Ups
We diligently maintain customer records, conducting regular follow-ups to ensure seamless equipment operation and timely issue resolution.
* Customized maintenance plans and reminders help prolong the lifespan of your equipment.
Robust Complaint Handling Protocol
Our effective complaint handling system allows for quick resolution via phone, WeChat, or email, ensuring customer satisfaction.
* We pledge to address complaints within 24 hours, resolving them to your complete satisfaction.