Perfect After-Sales Service System
Our quick response and efficient problem-solving ensure your satisfaction is our priority.
We offer 24/7 online support via phone, WeChat, or email, providing constant assistance.
* We promise to address repair reports within 72 hours, dispatching technicians for on-site solutions if necessary.
Professional Technical Team Providing All-Round Support
Our skilled team excels in swiftly diagnosing and resolving equipment issues, ensuring uninterrupted operation.
* We deliver comprehensive services, including installation, training, maintenance, and repairs, for optimal machine performance.
Sufficient Spare Parts to Ensure Maintenance Efficiency
Our extensive spare parts inventory guarantees quick replacements, minimizing downtime and enhancing productivity.
* With long-term partnerships with top-notch suppliers, we ensure a reliable and steady parts supply.
Regular Return Visits and Proactive Service
We maintain detailed customer records, conducting regular follow-ups to ensure optimal equipment performance and promptly address any concerns.
* We provide proactive maintenance reminders and tailored plans to extend the lifespan of your equipment.
Perfect Complaint Handling Mechanism
Our robust system allows clients to contact us via multiple channels for swift and effective issue resolution.
* We commit to responding to complaints within 24 hours, resolving issues to your utmost satisfaction.