Q: What's the lead time for orders?
A: Our standard models are poised for swift dispatch within 15–30 days. For customized units, meticulously crafted to meet your specific requirements, the delivery window extends to 30–45 days.
Q: Do you provide after-sales service overseas?
A: Indeed, we have forged partnerships with strategically located service centers across key regions to ensure seamless support and service worldwide.
Q: Is it possible to request a customized bucket size for my specific needs?
A: Absolutely! We offer bespoke attachments tailored to your unique requirements, ensuring a perfect fit for your specific applications and needs.
Q: What documentation do you supply for exporting the product?
A: We provide a comprehensive export package, complete with all vital documents, including the Commercial Invoice, Packing List, Bill of Lading, Certificate of Conformity (COC), and more.
Q: What is the procedure for placing an order?
A: Initiating an order is straightforward. Reach out to us via email or phone to obtain a quote. Once you review and approve it, confirm your purchase by sending a Purchase Order (PO).