Perfect after-sales service system
Our quick response and efficient problem resolution services ensure your operations remain uninterrupted and smooth.
We offer 24-hour online support through [phone/WeChat/email] and other convenient methods, provided by our dedicated team.
* Our commitment includes a response within 72 hours of receiving a repair report, with technicians ready to provide door-to-door service as necessary.
Our professional technical team delivers comprehensive support and expertise, ensuring your needs are expertly met.
Our seasoned and highly skilled after-sales service team excels in swiftly diagnosing and resolving equipment issues, ensuring minimal downtime.
* We provide a comprehensive suite of services, including installation, tuning, user training, routine maintenance, and fault repair, to ensure optimal equipment condition.
Sufficient spare parts to ensure maintenance efficiency
Our comprehensive spare parts inventory maintains ample stock of essential components, allowing for prompt replacement and minimized downtime.
* Our long-standing partnerships with renowned parts suppliers guarantee the highest quality and stable supply of spare parts.
Regular return visits and proactive service
We maintain detailed customer records, conducting regular phone or in-person visits to assess equipment usage and address any issues promptly.
* We provide equipment maintenance reminders and offer tailored maintenance plans according to customer needs, ensuring prolonged equipment life.
Perfect complaint handling mechanism
Our comprehensive complaint handling system allows customers to express concerns through multiple channels including [phone/WeChat/email], ensuring swift and effective resolution.
* We are dedicated to ensuring your satisfaction by promptly addressing any complaints within 24 hours and resolving them efficiently to meet your expectations.