Perfect After-Sales Service System
Swift and efficient problem-solving with our quick response service.
We provide 24-hour online service, accessible through [phone/WeChat/email], ensuring you're never without support.
* Our commitment to excellence means responding within 72 hours of receiving a repair report, with technicians available for on-site service as required.
Professional Technical Team, Providing All-Round Support
Our team of seasoned experts is ready to swiftly diagnose and resolve equipment issues, ensuring minimal downtime.
* Comprehensive services include equipment installation, commissioning, operation training, regular maintenance, and fault repair, empowering you to expertly manage your equipment.
Sufficient Spare Parts to Ensure Maintenance Efficiency
Our robust spare parts library and ample stock of common parts ensure timely replacements, reducing maintenance delays.
* We collaborate with leading parts suppliers to guarantee high-quality and stable spare parts supply.
Regular Return Visits and Proactive Service
By maintaining detailed customer files, we conduct regular telephone or in-person visits to address equipment usage and preemptively solve issues.
* Our proactive approach includes maintenance reminders and customized plans to prolong your equipment's lifespan.
Perfect Complaint Handling Mechanism
Our comprehensive complaint handling system allows for submissions via [phone/WeChat/email], ensuring your voice is heard.
* We promise a response within 24 hours of receiving complaints, addressing them efficiently until your satisfaction is achieved.