Exemplary After-Sales Service System
Swift response times and effective problem resolution ensure your satisfaction is our priority.
Access our 24-hour online service through phone, WeChat, or email for continuous support and assistance.
* Our commitment: Addressing repair reports within 72 hours, with technicians ready for on-site service when needed.
Expert Technical Support from Our Professional Team
Leverage our team's expertise for swift diagnosis and resolution of equipment-related issues.
* Comprehensive services cover installation, commissioning, operation training, maintenance, and repair, optimizing your equipment's performance.
Ample Spare Parts for Maintenance Excellence
Our well-stocked spare parts inventory ensures swift replacement of components, minimizing downtime effectively.
* We partner with reputable suppliers to guarantee the quality and reliability of spare parts supply.
Dedicated Follow-Ups and Proactive Service
Maintain optimal operation with regular follow-ups, detailed customer files, and prompt issue resolution.
* Receive maintenance reminders and customized plans to maximize your equipment's lifespan.
Efficient Complaint Resolution Mechanism
Our robust system ensures rapid response to complaints via phone, WeChat, or email, ensuring swift resolutions.
* We pledge to address complaints within 24 hours, resolving them to your complete satisfaction.