Q: What's the lead time for orders?
A: Our standard models, crafted with precision and quality, are prepared for prompt shipment within 15–30 days. For bespoke units that cater to your unique specifications, we ensure delivery within 30–45 days, guaranteeing meticulous attention to detail and fulfillment of your exact needs.
Q: Do you provide after-sales service overseas?
A: Indeed, we have forged partnerships with strategically located service centers across key regions to ensure seamless support and service worldwide. Our global reach ensures that wherever you are, our expert assistance and comprehensive after-sales service are just a call away, dedicated to maintaining your operational excellence.
Q: Is it possible to request a customized bucket size for my specific needs?
A: Absolutely! We offer bespoke attachments tailored to your unique requirements, ensuring a perfect fit for your specific applications and needs. Our customization process is designed to align perfectly with your operational goals, providing solutions that are as unique as your business.
Q: What documentation do you supply for exporting the product?
A: We provide a thorough export package, encompassing all essential documents such as the Commercial Invoice, Packing List, Bill of Lading, Certificate of Conformity (COC), and more. This comprehensive documentation ensures smooth and hassle-free exportation, facilitating a seamless international transaction.
Q: What is the procedure for placing an order?
A: Simply contact us via email or phone to request a quote. Upon review and satisfaction, confirm your order by sending us a Purchase Order (PO). Our dedicated team will guide you through the process, ensuring clarity, efficiency, and a seamless experience from initial inquiry to final order confirmation.