Q: What's the lead time for orders?
A: Our standard models are ready to ship within 15–30 days, while custom units require 30–45 days to ensure precision tailoring.
Q: Do you provide after-sales service overseas?
A: Yes, we proudly offer an extensive after-sales support network through our strategically partnered service centers, meticulously placed in prime international locations. This ensures you receive seamless and efficient service, no matter where you are in the world.
Q: Can I request a customized bucket size?
A: Absolutely! We specialize in providing customized attachments designed to perfectly align with your unique needs, ensuring an impeccable fit for your operational demands.
Q: What documents do you provide for export?
A: We offer a comprehensive export documentation package, covering everything you need for a smooth international transaction. This includes the Commercial Invoice, Packing List, Bill of Lading, Certificate of Conformity (COC), and more.
Q: How do I place an order?
A: Placing an order is straightforward. Simply reach out to us via email or phone to receive a detailed quotation. Once you're satisfied, confirm your order with a Purchase Order (PO), and we'll handle all subsequent processes for you.