Perfect After-Sales Service System
Our commitment to quick responses and timely problem resolution ensures your satisfaction at every turn.
We offer 24-hour online service via phone, WeChat, or email, providing you with constant and reliable support.
* We guarantee a response within 72 hours of receiving a repair report, dispatching skilled technicians for on-site service when required.
Professional Technical Team Providing All-Round Support
Our expert team swiftly diagnoses and resolves equipment issues, leveraging their technical prowess to your advantage.
* Comprehensive services include installation, commissioning, training, maintenance, and repairs, ensuring your equipment's optimal performance.
Sufficient Spare Parts to Ensure Maintenance Efficiency
Our extensive spare parts library allows for immediate replacement of faulty components, minimizing downtime and optimizing productivity.
* Long-term partnerships with reputable suppliers guarantee the quality and stable supply of parts for your peace of mind.
Regular Return Visits and Proactive Service
Maintaining detailed customer files, we conduct regular follow-ups to ensure optimal equipment use and prompt issue resolution.
* Tailored maintenance reminders and plans are provided to extend the lifespan of your equipment, ensuring longevity and reliability.
Perfect Complaint Handling Mechanism
Our efficient complaint handling system ensures swift resolution through accessible channels like phone, WeChat, or email.
* We pledge to address complaints within 24 hours, resolving issues promptly to ensure your complete satisfaction.