Q: What's the lead time for orders?
A: Our standard models are primed and ready for dispatch within a swift 15–30 days, ensuring you receive your product promptly. For those seeking a personalized touch, our bespoke units are crafted with meticulous precision, requiring a lead time of 30–45 days to perfectly align with your specific requirements. This timeline guarantees the highest quality and customization to meet your exacting standards.
Q: Do you provide after-sales service overseas?
A: Indeed, we deliver unparalleled after-sales support through an expansive network of partnered service centers, strategically dispersed across major international locales. This global reach ensures you benefit from seamless, timely service no matter your location. Our unwavering dedication to excellence means any concerns are resolved with alacrity, greatly enhancing your satisfaction and confidence in our esteemed products.
Q: Can I request a customized bucket size?
A: Absolutely! We excel in providing tailored attachments precisely engineered to your specifications, guaranteeing an impeccable fit for your unique operational needs. Our customization services are designed to offer exceptional experiences, creating bespoke solutions that align perfectly with your business objectives and elevate your operational capabilities.
Q: What documents do you provide for export?
A: We offer a comprehensive export documentation package that encompasses all essential paperwork for smooth international transactions. This includes the Commercial Invoice, Packing List, Bill of Lading, Certificate of Conformity (COC), and any additional documents necessary to ensure a streamlined, efficient export process. Our thorough approach guarantees peace of mind and hassle-free exporting.
Q: How do I place an order?
A: Placing an order is a breeze. Simply reach out to us via email or phone to receive a comprehensive, detailed quote customized to your specific needs. Once you're ready to proceed, confirm your purchase with a Purchase Order (PO), and we will take it from there, managing the entire process to ensure a seamless, efficient ordering experience from inception to completion.