Q: What's the lead time for orders?
A: Our standard models are ready to ship in just 15–30 days, while customized units require a bit more time, taking 30–45 days to ensure they meet your specific needs.
Q: Do you provide after-sales service overseas?
A: Yes, we ensure peace of mind with our partnered service centers strategically located in key regions worldwide.
Q: Can I request a customized bucket size?
A: Absolutely! We specialize in offering tailored attachments to perfectly suit your requirements.
Q: What documents do you provide for export?
A: We provide a comprehensive full export package, including a Commercial Invoice, Packing List, Bill of Lading, COC, and more to facilitate smooth transactions.
Q: How do I place an order?
A: Simply reach out to us via email or phone to receive a quote, and then confirm your order with a purchase order (PO).