Comprehensive After-Sales Service Excellence
Our agile support system ensures quick responses and timely problem resolution to keep customers delighted.
Enjoy 24/7 online assistance via phone, WeChat, or email, providing unwavering support whenever needed.
* We guarantee a response within 72 hours upon receiving a repair request, with technicians ready for on-site assistance as necessary.
Expert Technical Team Offering Comprehensive Support
Our skilled team swiftly diagnoses and resolves equipment issues, leveraging their technical prowess for your benefit.
* We provide end-to-end services, from installation and commissioning to operation training, maintenance, and repairs, ensuring optimal use of your equipment.
Ample Spare Parts Inventory for Maintenance Efficiency
Our well-stocked spare parts library ensures quick replacement of faulty components, minimizing downtime.
* We maintain strong partnerships with top-tier parts suppliers, ensuring a reliable and quality supply chain.
Proactive Service and Regular Follow-ups
We meticulously maintain customer files and conduct regular follow-ups to monitor equipment performance and address issues promptly.
* We offer maintenance reminders and tailor-made plans to prolong your equipment's lifespan.
Robust Complaint Handling System
Our efficient complaint management allows customers to reach us via phone, WeChat, or email for swift issue resolution.
* We pledge to address complaints within 24 hours, ensuring issues are resolved to your satisfaction.