Q: What's the lead time for orders?
A: Our standard models are ready to ship within 15–30 days, while customized units require a lead time of 30–45 days to ensure precision tailoring to your specifications.
Q: Do you provide after-sales service overseas?
A: Yes, we offer robust after-sales support through partnered service centers strategically located in key international regions. This ensures you receive seamless and efficient service no matter where in the world you are. Our commitment to excellence guarantees that any issue is swiftly addressed, enhancing your experience with our products.
Q: Can I request a customized bucket size?
A: Absolutely! We are proud to offer tailored attachments crafted to your specific needs, guaranteeing a perfect fit for all your operational requirements. Our customization options are designed to elevate your experience, providing unique solutions that cater directly to your business demands.
Q: What documents do you provide for export?
A: We provide a comprehensive full export package that includes everything you need for hassle-free international transactions. This package features the Commercial Invoice, Packing List, Bill of Lading, COC, and additional documentation as required, ensuring a smooth and efficient export process.
Q: How do I place an order?
A: Placing an order is simple and straightforward. Begin by contacting us via email or phone to receive a detailed quote tailored to your needs. Once you're ready to proceed, confirm your order with a Purchase Order (PO), and we will handle the rest, ensuring a smooth and efficient order process from start to finish.